frequently asked questions

how should I prepare for my lash extension appointment?

Please arrive with eyes completely free of makeup, avoid caffeine if possible as it can lead to fluttery eyes, and be prepared to have closed eyes and rest and relax during your appointment.

how often should I be getting a fill?

Generally, it is best to have your lashed filled between 2-3 weeks time. Although you may have good retention with your eyelash extensions, it is ideal to schedule fills at the 2-3 week mark to ensure your eyelash extensions look good, indefinitely. Longer time between fills = more grown out extensions to remove = more work and time required. Please see downloadable aftercare PDF for full post application instructions.

is eyelash extension adhesive safe?

When used properly, eyelash extension adhesive is safe to use around the eye area. The brand of adhesive which I use on my clients is from Lash Artisan; a company based out of Toronto, Canada. It is a medical grade, FDA and Health Canada approved adhesive. While most eyelash extension adhesive is not hypoallergenic due to the contents of ethyl cyanoacrilate (bonding agent) and carbon black (colouring agent), they are safe for sensitive eyes and the risk of allergic reaction is low.

how will I know if I will have an allergic reaction?

Allergic reactions from eyelash extension adhesives occur in ~5% of lash clients, globally. While the likelihood of having an allergic reaction is low, they can generally occur after repeated exposure to lash adhesive and can sometimes take years to develop. Some lash studios provide patch tests, however I have found patch tests to be inconclusive as to whether or not a reaction will occur as typically there is not enough adhesive used in a patch test to provide a reaction. Allergic reactions appear 24-72 hours post eyelash extension application and present themselves in the way of red, swollen, irritated and possibly crusty eyelids. Redness on the eyeball is unlikely due to an allergic reaction, and instead can be caused by a bruise on the eyeball (tape or eyepads rubbing on the eye) or a chemical burn (fluttery or open eyes during application).

how often should I be brushing and cleansing my lashes?

It is strongly recommended to brush and cleanse your lashes with an extension-safe cleanser daily. Even though you may not wear makeup around the eye or even at all, it is crucial for the maintenance of your lashes to cleanse and care for your lashes daily. Our natural lashes act as a filter to prevent dirt and debris from entering our eyes. With extensions applied to our lashes, it creates a barrier and daily dirt, oil, makeup and pollution (to name a few) to build up in the lash line. Cleansing our lashes is crucial for good health and strongly aids in good retention. Do not be afraid to clean and brush your lashes... They will last longer!

what are eyelash extensions made of?

Many brands offer different eyelash extensions consisting of multiple materials. The eyelash extensions which I use are made of a synthetic silk fibre and are considered "crafted mink". Get Lashed by Vanessa is cruelty-free.

how will I know which style of lashes is best suited for me?

The beauty of eyelash extensions is that they are custom to you. Whether you prefer a natural look or a false lash look, either can be achieved with different lashing techniques. I offer Classic, Hybrid, Volume and Megavolume eyelash extensions. I strongly take into consideration my clients lash health and lash goals in order to achieve their desired look. If you are unsure of which style you may like, please visit my full portfolio to get an idea or book a free consultation.

what types of products should I avoid around the eye area?

It is best to avoid oils, glycerine and glycol around and on your eyelash extensions. The presence of these items in your products can unbond the eyelash extension from the natural lash and break down the adhesive. Avoid these products if they are at or near the top of the list in your cleanser, lotion, serums, etc. 

why am I having bad retention?

There are numerous internal and external factors which can lead to poor retention.


Internal factors can include: hormonal changes, medications, illness and natural lash shed (prominent in the fall and spring time).


External Factors can include: extreme changes in temperature (hot water, cold air), unclean lashes or build-up in the lashes, touching your eyes, brushing aggressively, sleeping roughly, makeup and skincare products unsafe for eyelash extensions, activities that can be rough on the lashes (swimming) and not allowing yourself the proper wait time before wetting your lashes (recommended to wait 12-24 hours before wetting lashes).


If you are having retention issues, please contact me immediately. Complimentary fixes will be done within the first 5 days after your last appointment.



how often should I be getting regular dermaplaning?

For best results, it is recommended to come every 4-8 weeks. 

does dermaplaning hurt?

While a surgical blade is used in the dermaplaning treatment to remove vellus hair and dead skin cells, dermaplaning does not hurt and the sensation feels similar to having a credit card scraped across the skin.

will my skin be irritated after dermaplaning?

You may become red and touch sensitive following your dermaplaning session. This should reduce within 30-60 minutes time and should not persist beyond that time frame. You may notice products placed on the skin immediately following dermaplaning may "stingle" and your skin may feel sensitive, however this should subside within the first 12-24 hours.

how should I prepare for my dermaplaning appointment?

It is not necessary to come with clean skin as any makeup or facial products will be removed during the process. However, please be prepared to not do any activities that involve sweating or touching the face within the first 12 hours following your dermaplaning appointment.

will my facial hair grow back thicker after dermaplaning?

Nope! Your facial hair will grow back with its usual texture within the first 4-6 weeks following your treatment. While the hair is growing in, it may have a velvety texture, but it will return to normal once the hair growth cycle is completed.